Life Cube Privacy Policy
Life Cube respects your privacy. This page explains what information we collect when you visit our website and how it is used.
Information we collect
When you visit this website, Life Cube uses Google Analytics (GA4) and Microsoft Clarity to anonymously collect: cookies/browser identifiers, browser and device type, language, the pages and products you view, clicks on the order/contact button, and how you interact with the page (mouse movement, scrolling, clicks) which Microsoft Clarity records as anonymous session replays to help us improve the interface. We do not collect names, phone numbers, emails, or any other personally identifying information through these tools.
How we use this information
This anonymous data is only used to understand which products are popular and to improve the website experience. We never use it to identify you personally, and never sell or rent it to anyone.
Third parties & data transfers
Google Analytics is operated by Google LLC, and Microsoft Clarity is operated by Microsoft Corporation - both may process and store this anonymous data on servers located outside Vietnam, under each provider's own privacy policy. Other than these two tools, we only share order information with messaging platforms (Zalo, Facebook, Instagram, TikTok) when you choose to contact us through them.
Data retention
Life Cube does not store Google Analytics or Microsoft Clarity data on its own servers - this anonymous data is kept by each provider for as long as configured in the corresponding account's retention settings, and is deleted automatically afterward. Information you provide when ordering (name, phone number, address, etc.) is only stored on the messaging platform you use to contact us, under that platform's own retention policy - Life Cube does not copy or store it anywhere else.
Information you provide directly
When you message us to order via Zalo, Facebook, Instagram, or TikTok, the information you share (name, phone number, delivery address, etc.) is used directly on that messaging platform to process your order - it never passes through or is stored on this website.
Cookies & your choices
Google Analytics and Microsoft Clarity set anonymous cookies in your browser to distinguish visits. You can block or delete these cookies at any time through your browser settings, or install the browser extension below to stop sharing data with Google Analytics across all websites.
Your rights
Under Vietnamese personal data protection law, you have the right to be informed, to access, correct, delete, restrict, or object to the processing of your personal data, and to withdraw consent at any time. Since Life Cube does not collect identifying data through the website, these rights mainly apply to information you provide directly when ordering through our messaging channels.
Contact
If you have questions about this policy or want to exercise your rights over your personal data, please contact Life Cube via Zalo, Facebook, Instagram, or TikTok, or using the business details below.